FAQ
Got Questions? We've Got Answers.
Everything you need to know about Sajro's wood serveware, care, bulk orders, and policies.
What materials are Sajro products made from?
What materials are Sajro products made from?
Sajro serveware is handcrafted from sustainably sourced, FSA-certified hardwoods, slow-seasoned and finished with certified food-safe oils and sealants. Wood species vary by product — check the individual product page for specifics.
Is Sajro wood safe for direct food contact?
Is Sajro wood safe for direct food contact?
Yes. Every piece is finished with certified food-safe oils and sealants, making it safe for direct contact with food and beverages.
How do I care for my Sajro wood serveware?
How do I care for my Sajro wood serveware?
Hand wash with a damp cloth and mild soap, dry immediately, and avoid soaking, dishwashers, or prolonged direct sunlight. Occasional re-oiling keeps the finish nourished and crack-resistant.
Does Sajro supply hotels, restaurants, and hospitality chains?
Does Sajro supply hotels, restaurants, and hospitality chains?
Yes. Sajro has been supplying wooden serveware to hotel chains since 2019, and continues to partner with hospitality brands on bulk orders and custom designs. See our Hospitality page for details.
Can I place a bulk or custom order?
Can I place a bulk or custom order?
Yes. Sajro offers bulk pricing and custom orders for hospitality partners — reach out via our Hospitality page and our team will get in touch.
What is Sajro's return policy?
What is Sajro's return policy?
Products can be returned within 5 days of delivery in India, in unused, new condition, with free return shipping and a full refund.
Where is Sajro based?
Where is Sajro based?
Sajro is based in Dehradun, Uttarakhand, India, and launched its Experience Center in 2023.
Does Sajro offer a warranty?
Does Sajro offer a warranty?
Yes. Every Sajro piece is backed by a 10-year warranty against manufacturing defects.
Is Sajro sustainable and eco-friendly?
Is Sajro sustainable and eco-friendly?
Yes. Our wood is sourced through FSA-certified, responsibly managed forestry, and we plant one tree for every order received.
How long has Sajro been in business?
How long has Sajro been in business?
Sajro was founded in 2017 and began supplying hotel chains in 2019.
